Terms of Service

What this service does

Pipeline SLA connects to your HubSpot account and monitors your deal pipeline against rules you configure, alerting you when deals meet the conditions you've set. It is a monitoring and alerting tool — it never modifies your HubSpot data.

Your account

You're responsible for keeping your login credentials secure and for the accuracy of any HubSpot connection, rules, or team members you configure. A 14-day free trial is available with no card required; continued use after the trial requires a paid plan.

Billing

Subscriptions are billed monthly via Stripe. You can switch plans or cancel at any time from your Account page. We don't offer refunds for partial billing periods, but you retain access through the end of any period you've already paid for.

No guarantee of uninterrupted service

We aim for reliable, hourly monitoring, but this is a solo-operated service without an enterprise-grade uptime guarantee. We're not liable for missed alerts, HubSpot API outages, or decisions made (or not made) based on this tool's output. Use it as one input to your sales process, not the sole source of truth.

Acceptable use

Don't use this service to violate HubSpot's own terms, attempt to access another organization's data, or interfere with the service's normal operation. We reserve the right to suspend accounts that do.

Ending your account

You can permanently delete your account and all associated data at any time from the Account page. We may also terminate accounts for violating these terms, with reasonable notice where practical.

Changes to these terms

As the product evolves, these terms may be updated. Continued use after a change means you accept the update — meaningful changes will be communicated directly where practical.

Contact

Questions about these terms: sher5290@outlook.com